St Michael’s Hospital is in Hayle and provides a range of specialist services including surgery for breast and orthopaedic patients with two recovery wards, x-ray facilities, outpatient clinics and therapies. At the Hayle site there is also Marie Therese House which is a specialist neurology rehabilitation centre.
Please see below for a full list of parking, facilities and available services and speak to your GP or hospital clinician about choosing St Michael’s Hospital for your care.
Please remember, all of our hospital sites are smoke-free. This includes outside and in the car parks.
St Michael’s Hospital currently has no building works obstructing the accessibility of its facilities.
Latest visiting information
Updating your personal information
Before coming to hospital as a patient, please update the information we hold about you via this link – https://forms.office.com/r/YJD9z62gLX, or using the QR code below. We will ensure your information is processed in line with UK Data Protection laws.
Get directions to the hospital
Car parking and public transport
Parking at St Michael’s Hospital
Car parking for patients and visitors at St. Michael’s Hospital is accessed via the Trelissick Road entrance. Parking for Marie Therese House is via the Foundry Hill entrance. There are Blue Badge holder spaces in both car parks and there is a drop-off point outside the main entrance to St Michael’s Hospital if you are not stopping.
They are pay and display car parks, run by Saba UK. They can be contacted on 01872 272834 or 07795 371620. Remember to make a note of what time your ticket expires and, of course, only use a disabled space if you’re displaying a Blue Badge.
Parking costs at St Michael’s Hospital:
Up to 1 hour: £1.00
Up to 2 hours: £2.00
Up to 3 hours: £3.00
Up to 4 hours: £4.00
Up to 5 hours: £5.00
Up to 24 hours: £10.00
Free parking for Blue Badge holders and frequent attenders
- Blue badge holders need only display a valid blue badge.
- People who frequently attend outpatient appointments (at least 3 times a month for at least 3 months) will still need to obtain a Pay & Display ticket. This cost can then be recovered from the General Office if ‘frequent attender’ criteria is satisfied. This is in addition to the free parking currently offered by the patient departmental permit scheme.
Concessionary tickets for long-term patients and visitors:
5-day tickets: £17.70
7-day tickets: £25.27
Monthly tickets: £40.42
(If you need to buy a concessionary long-term ticket, you’ll need to ask the ward or department you are visiting for a form.)
It’s not a bad idea to think of alternative transport if you can; for public transport information, you can call Traveline on 0871 200 22 33.
Help with travel and parking expenses
If you need help getting to the hospital, there are several community transport schemes that could help. If you receive Income Support or other benefits, you might also be able to reclaim your travel and parking expenses; visit our ‘Practical help and advice‘ page for more information.
Facilities at St Michael’s Hospital
There is no pharmacy at St Michael’s Hospital.
There are a limited number of portable TVs available on the wards, as well as the dayrooms for patients and visitors.
Laptops, mobile phones and other electronic devices
You can use these in the hospitals, however they can be disruptive for other patients on the wards so we ask that you are respectful, use headphones if possible and switch them off if a member of staff asks you to,
They can sometimes interfere with medical equipment, so if you are asked to switch them off by one of our staff, please do so straight away.
There is free Wi-Fi available throughout St Michael’s Hospital.
To connect to Wi-Fi
The Wi-Fi network is called NHS-Wi-Fi. It is an open network and you don’t need a password. To get access, connect to the network in the usual way and a short registration form should pop up automatically. Your device will then stay connected for 24 hours, after which you’ll need to reconnect by filling out the form again.
Shops and refreshments
The League of Friends Refreshment Bar serves a range of snacks and drinks and the League of Friends trolley shop regularly visits the wards.
The Confectionery Bar in the waiting room sells snacks, basic toiletries and tissues etc.
If you’re a patient, remember to check with a doctor or nurse if you’re on a special diet and thinking of using the dining rooms or buying a snack.
The General Office provides a front-line cash service and a point of contact for patients who are eligible to claim travel expenses for hospital appointments.
What we do at the General Office:
- Help patients that qualify for travel reimbursements. We can advise whether patients are in receipt of the relevant benefits and provide advice on the methods of transport that can be reimbursed in full.
- Receive payments for invoices and donations to any of the hospital’s wards or departments.
- Accept donations to the Royal Cornwall Hospitals NHS Trust Charitable Fund
- We encourage patients to leave valuable items and large sums of cash at home, but if this isn’t possible, we can keep patient’s cash and valuables safe and secure.
- Receive lost property items (we’ll keep them for three months)
- Provide travel information on how to get to your hospital appointment
9am to 5pm, Monday to Thursday and 9am to 4pm on Fridays.
The Outpatient Department at St Michael’s Hospital
Page last reviewed: 27 April 2023