Your Care

Your care is our number one priority. In order to provide you with excellent care, and keep you safe, we have several quality and safety standards.

This section tells you about how to provide feedback about care (positive or negative), information about our standards, and gives you practical advice for using our services.

Where to get treatment

Where is the best place to get treatment for your situation?

Patient experience

Information about engagement, feedback, and complaints

Infection Prevention and Control

Information about our infection prevention policies and actions

Safeguarding Services

Information about safeguarding, including adults, children, domestic violence, learning disabilities, and more

Our quality and safety standards

Information about how we care for you, including patient safety and incidents, FAQs about equality, and more

Practical help and advice

Information about accessibility, bereavement, nutrition, consent, and more

Caring for carers

Information for carers, including our carer policies and documents

The Quality Improvement Hub

Find out more about the kind of quality improvement projects we do, and how to get involved with them.

Alert: Infected Blood Products Inquiry

If you are concerned following news coverage of the Infected Blood Products Inquiry, you can find help and support on the NHS website: Infected blood support (nhs.uk)

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