Your care is our number one priority. In order to provide you with excellent care, and keep you safe, we have several quality and safety standards.
This section tells you about how to provide feedback about care (positive or negative), information about our standards, and gives you practical advice for using our services.
Where to get treatment
Where is the best place to get treatment for your situation?
Patient experience
Information about engagement, feedback, and complaints
Infection Prevention and Control
Information about our infection prevention policies and actions
Safeguarding Services
Information about safeguarding, including adults, children, domestic violence, learning disabilities, and more
Our quality and safety standards
Information about how we care for you, including patient safety and incidents, FAQs about equality, and more
Practical help and advice
Information about accessibility, bereavement, nutrition, consent, and more
Caring for carers
Information for carers, including our carer policies and documents
Care to Share
At Royal Cornwall Hospitals NHS Trust, we are passionate about patient experience. Care to Share is our new way to provide feedback.
Call for Concern (Martha’s Rule)
Call for Concern (Martha’s Rule) is a patient safety service for inpatients, relatives, friends and staff.